Answered in under 30 seconds
Text and email, day or night — before the customer texts the next store.
One system for your entire lead process
Your lead process, finally airtight.
Every lead answered in seconds — by text and email. Every rep actually making the call. Every call graded, the CRM note written by itself, and follow-up that picks up where the phone call left off. For years. Nothing slips through, ever.
Certified CRM PartnerVinSolutions two-way integration
<30s
First Response
100%
Calls Coached
3yr
Follow-Up Depth
0
Leads Dropped
Riley · Premier Auto Group
Lead hits your storeKBB · 12:04:00 PMTexted in 9 secondssource-aware, sounds humanEmailed toosame brain, both channelsYour rep calls3-minute standard, enforcedCall graded87/100 · one line of coachingCRM note writes itselfin your CRM before they hang upRep sends a videothe actual car, shot in-appRiley follows upfrom what was said on the callAppointment showsreminded night before + morning ofWorked foreverreview · referral · equity check
The call actually happens
A 3-minute call standard with teeth: the rep gets nudged before the miss, you get told after.
Every call graded and coached
Recorded, transcribed, scored for what the call actually was — with the line that would have won it.
Your CRM notes write themselves
Call summary, texts, emails, appointments — logged in your CRM automatically. Nobody types a thing.
Follow-up remembers the phone call
Riley's next text picks up exactly where the rep's call left off. One conversation, every channel.
It never quits
Day 5, month 6, year 2 — a fresh angle every time, until they buy or say stop.
One system instead of the stack:The after-hours answering serviceThe follow-up / drip-campaign toolThe call-recording and coaching vendorThe website chat widgetThe video messaging appThe note-typing nobody actually does
Where Deals Leak
Four holes in every store’s lead process. We close all four.
Your leads aren’t the problem — the handoffs are. The reply that’s too slow, the call nobody makes, the coaching that never happens, the follow-up that quits. Other AI plugs the first hole and stops. DealFlo closes every one.
01The leak
The lead just sits there
The average store takes hours to reply. By then the customer has texted three other dealers and started buying from whoever answered first.
DealFlo closes it
Riley answers every lead in under 30 seconds — day or night — with a source-aware, personal text that sounds like your best rep, not a bot.
02The leak
The rep never picks up the phone
Fresh leads die in the CRM because nobody calls. You can tell reps to call all day — you can't stand over every one and make it happen.
DealFlo closes it
DealFlo drops the lead to the top of the rep's call list with the reason and talking points loaded, then tracks whether the call actually got made.
03The leak
Nobody coaches the call
No manager has time to listen to every call. So reps repeat the same mistakes for years — and you never learn which calls quietly cost you the deal.
DealFlo closes it
Riley records, transcribes, and grades every call on an expert rubric, scores rapport, and hands the manager the one line that would have won it.
04The leak
Follow-up quits on day 5
Most stores send a few texts and give up. The deal lives in the follow-up nobody does — the fifth touch, the day-two video, the check-in a year later.
DealFlo closes it
Riley works every lead for years with a fresh angle each time — including the personalized video, shot in-app, that no other store bothers to send.
The System
What happens when one lead hits your store.
This isn’t a follow-up tool. It’s every step of lead handling — the text, the call, the video, the appointment, and the years after — running as one machine.
A KBB lead hits your store
Marcus. 2025 Camry. Has a trade. Riley reads the ADF, detects the source, and knows the angle before your BDC even sees the notification.
KBB
Marcus Reed2025 Camry SE · Trade: 2019 Accord, 64k mi
New LeadMarcus gets a text in seconds
Not a template. A source-aware opener that references his trade and sounds like a person. The opener is the entire game — and it just got won.
RILEYHey Marcus! Saw you ran a KBB report on the Camry — was that for your Accord trade, or just seeing where you stand?
Delivered · 9 seconds after the leadYour rep's phone buzzes: call Marcus now
Fresh leads jump to the top of the rep's call list with the reason and the talking points already loaded. A human voice in minutes, not tomorrow.
Call Marcus Reed nowFresh KBB lead · talking points ready
nowThe call ends. The coaching already started.
Recorded, transcribed, and graded on an expert automotive rubric — rapport scored, plus the one line that would have made it a 95.
87/100
Coach: lock the day and time before the trade talk next time.
The rep sends a 30-second video of the actual car
Shot in-app on their phone, delivered by Riley on a page with your store's name on it. The rep gets pinged the moment Marcus hits play.
0:31
“Walked out to your Camry — check this out” Marcus watched · 12:34 PM
Saturday, 11:00 AM. Booked.
Confirmed instantly. Reminded the night before and the morning of. Appointments that actually show instead of going dark.
SAT11:00
Showroom visit — Marcus ReedConfirmed ✓ · reminders night before + morning of
He shows. Your team closes.
The deal lands on your dashboard with the dollar value attributed — right next to the deals Riley books with zero human touch at all.
✓
Cars Sold +12025 Camry SE · attributed to Riley
SoldDay 2: review. Day 30: referral. Year 2: equity check.
Marcus becomes your next three deals. The Google review, the referral ask, the "your trade is worth more than you think" text — all automatic.
Day 2 · ⭐ ReviewDay 30 · 👥 ReferralYear 2 · 📈 Equity
And if Marcus ghosts?
Riley keeps working him for three years — a fresh angle every time, never “just checking in.” Most stores quit after five days. That gap is where DealFlo stores sell the cars everyone else forgot about.
The Accountability Layer · The Call
Every call, graded. Rapport, scored.
The text gets the reply — the phone call sells the car. Riley listens to every call your team makes, grades it against an expert automotive rubric, and coaches the one thing that would have made it better. No call reviews. No ride-alongs. Just every rep getting sharper, automatically.
Call Coaching · DealFlo
Call with Marcus Reed
Outbound · 4:12 · 2025 Camry SE
0Elite
He earned the appointment.
Rapport 90Open96%
Discovery90%
Value Build86%
Rapport92%
The Close94%
2:40
Matched Marcus’s energy and earned real trust before ever asking for the appointment.
Every call, graded — even the voicemails
Riley records and transcribes every call, then grades it on an expert automotive rubric — the open, discovery, value, the close, and how the rep handled every objection. Voicemails get their own rubric.
Graded on what the call was actually for
A lease-return call isn't an appointment call. Riley reads the situation first, then grades the rep against the right goal — so good calls score like good calls.
Rapport, scored on every call
A dedicated rapport score reads how well the rep connected: matching the customer's energy, listening, earning trust. It adapts to every customer, because rapport is never one-size-fits-all.
Coaching that compounds
Managers get a leaderboard, the moments that mattered, and the one line each rep should have said. Your whole floor gets sharper, call after call.
And it posts itself onto the lead.
The second the call ends, the recording, the score, and the AI summary land right on the customer’s conversation — next to the note your manager left and every other touch. Nothing gets scribbled on a sticky note and lost.
Conversations · Marcus Reed
MR
Marcus Reed
2025 Camry SE · KBB Lead
Logged Call· Jake M.
No Answer · Outbound · 1d
Note· Dana · Manager· 12m
Marcus said his wife has to be there for the final call — make sure both are at the Saturday appt.
The Accountability Layer · The Video
A text gets answered. A video gets remembered.
Nobody else texts the customer a 30-second video of a rep walking the actual car they asked about. The store that does wins the appointment before anyone else even responds.
0:31Hey Marcus — walked out to the Camry you asked about
Sent by Riley · watch page branded to your store
Marcus watched your video · 12:34 PM
Shot in 30 seconds, in the app
The rep opens the lead, taps record, and walks the actual car the customer asked about. One take, no editing, no uploads.
Delivered by Riley, branded to your store
Riley texts the link mid-conversation. The customer lands on a clean page with your store's name and a button to book — no app, no login.
You know the moment they watch
The rep gets pinged the second the customer hits play. That's the hottest a lead will ever be — and your rep is calling while the video is still fresh.
Live Demo
Text Riley right now.
Enter your number. Get a real text from Riley in under a minute — exactly what your customers experience. No script, no chatbot.
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The Goldmine
Your CRM is sitting on millions in metal.
Thousands of dead leads, past buyers in positive equity, leases maturing, service customers driving your next used inventory. Riley mines all of it — on schedule, forever.
Dead & Cold Leads
Every lead your store gave up on gets picked back up with a fresh angle and worked for years. They already told you what they want — someone just stopped asking.
Acquisitions & Buyback
A dedicated buying persona works your sold database and service drive for the exact inventory you need. Books the appraisal, never quotes a number over text.
Equity, Lease-End & Service
Customers in positive equity, leases maturing in 90 days, service customers driving your next used cars — Riley opens every one of those doors on schedule.
Inside DealFlo
Every conversation. Every deal. Live.
Sales tracking, buyback, follow-up, escalation alerts, AI message volume — every play Riley runs, on one screen in real time.
Every deal, attributed
Cars Sold tracks every Riley-touched conversion with the dollar value — including deals Riley handled start to finish without a human.
Only real escalations
Price requests, callback asks, manager requests — Riley surfaces only the leads that genuinely need a human. Less noise, hotter handoffs.
Your morning email
A daily digest before you hit the floor: appointments Riley set, pipeline value, the call-score leaderboard, and exactly who needs you today.
The Mobile App
Your whole floor, in their pocket.
Every rep runs the day from their phone — leads, conversations, calls, and video. Plus the team chat your floor actually uses, and the one tap that changes the game: a customer just walked on the lot.
# sales-floor6 online
DM
DANA · MANAGER
Silver Tahoe just pulled in, nobody greeted yet 👀Customer on the lot · pin dropped
JAKE
Got it — heading out now ✅RB
RILEY · AI
New KBB lead just came in — Marcus, 2025 Camry. Already texted him. 🚗Team chat, built right in
Group channels and direct messages, who's online, who's typing — the same app your team already runs the day on. No Slack, no scattered group texts.
“Customer on the lot”
A manager taps once and drops a pin on the satellite map. Every rep's phone lights up. First to claim it owns the up — the rest stop getting pinged.
Push that reaches the whole floor
New leads, hot replies, booked appointments, and lot alerts hit every phone instantly. Nobody misses a hand-raise because they stepped out back.
Website Chat
Your website stops being a dead end.
Most of the people on your site right now will leave without filling out a thing. Riley answers them the second they type, books the appointment, and hands the conversation to your rep the moment they want a human.
premierautogroup.com/inventory/2025-tahoe
Answered before they bounce
A shopper types at 11pm and gets a real answer in seconds, not a form and a promise. Riley knows your inventory, so it can talk about the actual car they are looking at.
Your rep takes it over live
Any salesperson can jump into an active chat from the platform and take over mid-sentence. The visitor just sees the conversation keep going.
It becomes a lead, not a transcript
Riley captures the name and number, books the appointment, and the whole thread lands in your CRM as a real lead with its follow-up already running.
Service Department
Your service drive gets its own Riley.
Half your service calls ring out or land in a voicemail nobody checks. Riley answers every service customer by text or chat, checks the lane’s real availability, and books the appointment on the spot — nights and weekends included.
Riley · Premier Auto Service
Can I get an oil change tomorrow morning?
RILEY
Let me check the schedule — we’ve got 9:30 or 11:00 tomorrow morning. Which works better?9:30. It’s a 2022 Altima.
RILEY
You’re booked — 9:30 AM tomorrow for the Altima. Pull into the service lane and ask for your advisor. Service appointment · Tomorrow 9:30 AM · Confirmed
Books against your shop's real schedule
Riley sees the service lane's actual availability and books into it — a real appointment at a real open time, confirmed on the spot. No callback queue, no voicemail.
Text and web chat, same brain
A dedicated service number and the chat on your site, answered by the same Riley. “Can I get in tomorrow morning?” gets an answer in seconds — at 10 PM on a Sunday too.
Your service drive feeds your sales floor
Every service customer is a future trade. The same system that books the oil change spots the equity, and opens the buyback conversation when the time is right.
The Ecosystem
And that’s just the headline features.
Everything a lead touches lives in one system — so nothing falls between your tools, your shifts, or your people.
Live inventory intelligence
Riley knows your lot in real time — sends photos and links, and texts watchers the day their car actually lands.
Chat on your website
Riley answers site visitors instantly, captures the lead, and hands off live to whichever rep grabs it first.
Show-rate engine
Confirmations, reminders, reschedules, and outcome tracking on every appointment. No-shows get worked, not written off.
Only real escalations
Price asks, manager requests, callback demands — Riley hands off the moments that need a human and handles everything else.
Compliance built in
TCPA sending hours, opt-out and DNC enforcement checked before every single send. Legal isn't a setting — it's the floor.
A real mobile app
Reps run their whole day from their phone — leads, conversations, calls, video, chat, push notifications.
Your morning email
A daily manager digest: appointments Riley set, pipeline value, the call leaderboard, and exactly who needs you today.
Habla español
When the customer writes in Spanish, Riley holds the whole conversation in Spanish — and your reps' calls get coached in the language they actually happened in.
Plugs into your CRM
ADF from anything — VinSolutions, DealerSocket, eLead, CDK. Conversations and appointments push back where your process lives.
Team leaderboards
Call scores, appointments, and above-and-beyond bonus points by rep. Your floor competes on the things that sell cars.
Getting Started
Plug in your CRM. Go live this week.
01
Connect Your Sources
Forward your ADF leads from any CRM — VinSolutions, DealerSocket, eLead, CDK. Leads flow in and route to the right campaign automatically.
02
Build Your Campaigns
One campaign per goal: internet follow-up, buyback, lease maturity, reviews. Each gets its own AI strategy, cadence, and audience.
03
Watch It Compound
Riley starts conversations immediately. Your team gets notified when a lead is warm. The longer it runs, the bigger your pipeline grows.
Straight Answers
The questions every GM asks.
Does it replace my BDC or my salespeople?
No — it makes them faster. Riley answers first and works the long tail; your people get the hot moments handed to them: the price ask, the manager request, the customer who wants a human. Reps spend their day talking to buyers instead of chasing silence.
Will it work with my CRM?
Yes. Leads flow in by ADF from any CRM — VinSolutions, DealerSocket, eLead, CDK, Reynolds, Tekion — and conversations, appointments, and call notes push back where your process lives. We're a certified Cox Automotive partner with two-way VinSolutions integration.
Is it compliant?
Compliance is the floor, not a setting. Sending hours, opt-out keywords, and DNC status are enforced before every single message, and call recording follows state consent rules. STOP always means stop.
Will customers feel like they're talking to a bot?
Riley writes like your best rep on their best day — short, personal, and aware of the lead's source, vehicle, and history. And the moment a conversation needs a human, a human gets it. No scripts, no canned drip.
How long does it take to go live?
Days, not months. Forward your lead sources, connect your CRM, and Riley starts answering. No rip-and-replace — it runs alongside everything you already use.
What about the leads I already have?
That's the goldmine. Riley re-opens your dead and aged leads with a fresh angle, works your sold database for buybacks and equity, and keeps every one of them moving for years — not days.
See the whole system run on your store’s leads.
30 minutes. We’ll walk the full lifecycle live — the instant text, the graded call, the personalized video, the booked appointment — and map it to your lead sources and CRM.
✓The full lifecycle live — the text, the graded call, the video, the booked appointment
✓Your lead sources mapped, plus what's sitting in your CRM worth mining
✓Exactly what go-live looks like this week
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Not ready to book? Ask us anything or request a callback — a real person gets back to you fast. No bots, no runaround.